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Our Recycling Program


We are committed to helping lower our impact so we have partnered with TerraCycle to bring you a recycling program we hope you'll love. 

Up to now, it's been hard to recycle things like beauty tubes, bottles, makeup packaging, etc. and they often find their way into landfill. As a responsible retailer, we don't like this one bit and we had to find a solution. So now you can return your beauty packaging* to us and we will collate, separate them and get them to TerraCycle. Plus in exchange for returning your bottles and packaging to us, we will credit your Flora & Fauna account AU $10 for being planet-friendly and helping our environment.

* Keep reading below to check what you can and can't send. 

What does TerraCycle do?

TerraCycle helps to eliminate waste by recycling the non-recyclable. Terracycle can collect, and recycle, almost any form of waste. So whether that is coffee pods, beauty tubes, juice packets, and even chip bags, Terracycle makes new products out of the waste. With beauty products, they melt the plastic and re-mold it into new recycled products such as bench seats, chairs, and tables.

Terracycle was started in the US in 2001 and it now has many locations all around the world dedicated to minimising waste heading to landfill. Their team has even made the world's first pen made from old used pens. 

"Earn $10 for Recycling Your Beauty Products at Flora & Fauna" 

What do I need to do?

Step 1: Keep your Flora & Fauna box (or another box) and start filling it up with empty tubes and containers of beauty products. If your local council has a recycling program recycle what you can there; use us for things that can't be recycled there. Make sure your containers are free of any residual product or water. We only want to recycle the plastic, not any leftover moisturiser.

Step 2: Once your box is full, write your name and email address on a piece of paper and put it in the box. Tape your box up, head to the post office (ensuring to cover the correct postage costs), and send to the following address:  

​Flora & Fauna Recycling Program
Unit 4/ 25 Loyalty Road 
North Rocks
NSW 2151
Australia

Step 3: Once we receive your box and separate out the contents we will add 200 reward points to your account which is the equivalent of $10 credit and we will send you an email to confirm this. Please note it is a requirement that your tubes are free of residual contents in order to receive the credit. Also please don't send general rubbish and be mindful that our wonderful team are sorting these out. If you don't have an account we will create one for you so please do include your email address. 

Step 4: When we have received enough plastic to recycle, we will send it to TerraCycle for recycling. 

FAQ's

What can I send? You can send your beauty product containers and tubes to us. BUT if your council has a recycling program please recycle what you can in that program first and only send us what can't be recycled there. Do not send us glass, paper or cardboard; that can all be recycled locally and we don't recycle it. 

Can I send you product packaging that I haven't bought from you? Our main aim is to reduce waste so yes but only beauty products. We can't recycle other products. If you send us other things that can't be recycled that haven't been bought at F&F (e.g. chip packets or drink cans) we won't be able to credit you. If you are unsure, get in touch with us. 

How should I send it? Pack it all in your Flora & Fauna box, or any other boxes you have handy. Remember to make sure your tubes and bottles are free of residual product and clean. Remember to include your name and email address. 

Do I have to pay for delivery? Yes, but we credit you $10 to spend at Flora & Fauna when we receive your parcel. To be sure it gets here we recommend sending tracked delivery as we can't credit you for any parcels that go missing. We also can't credit if you haven't paid the correct delivery cost.

Can I drop off my box to you? Absolutely, we'd love to say hello. Feel free to grab all your friends recycling too, and drop it off to our store in North Rocks.

How do I make sure I get my Credit? Three key things.

  1. Include your name and email address;
  2. Make sure you send us product that we can recycle;
  3. Send your packaging without any residual product.

Tick those off, and you'll get the credit. If you leave any residual product in the packaging our team have to deal with it, so you don't get your credit. So help us to help you is the key here. 

When will you credit me? We will credit you within a week of us receiving your box. 

I don't have an account, what do I do? You can set one up easily on our Account Sign Up Page. Or, just include your name and email with your recycling, and when we receive your box we'll set one up for you. 

Happy recycling!

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