Delivery information
We offer two shipping options in Australia with Australia Post:
We offer two shipping options in Australia with Australia Post.
Parcel Post Delivery - FREE for orders over $65 AUD (and $8.95 for orders under $65 AUD).
With the following targeted shipping times, plus 1-2 days for dispatch.
- Sydney Metro: 1-2 business days
- Other NSW, ACT & major East Coast cities (e.g., Melbourne, Brisbane): 2-4 business days
- South Australia: 3-5 business days
- Western Australia, Tasmania and Northern Territory: 4-8 business days
- Regional and remote areas – 6-12 business days
Express Post Parcel Delivery - targeted delivery of 1-5 business days.
- $9.95 for orders over $150 AUD
- $14.95 for orders under $150 AUD
Please allow an additional 1-2 days for your goodies to be lovingly packed.
To find Aus Post estimated shipping times to your area, use Australia Post delivery time calculator and simply enter our post code (Brookvale 2100) and yours.
Please note that shipping free and/or gift vouchers cost do not count towards the $65 threshold for free delivery.
Order dispatch times
We aim to send out all orders within the following working day.
We send orders out Monday - Friday, but are closed on all New South Wales public holidays.
As soon as your order has been packed, we will email you with your parcel’s tracking number to track with Australia Post.
Delivered in eco-friendly packaging
Your Flora & Fauna goodies are delivered to you in our eco-friendly, 100% recyclable cardboard boxes.
Worldwide delivery
Now offering international shipping to selected countries! 🌍
We’re excited to introduce tracked international delivery to New Zealand, USA, Canada, Japan, and Singapore! Estimated delivery times (plus 1-2 days for dispatch):
• New Zealand, Japan & Singapore: 4-8 business days
• USA & Canada: 5-10 business days
Delivery costs:
New Zealand:
• 0kg–1kg: $14.50 AUD
• 1kg–2kg: $19.00 AUD
• 2kg–3kg: $23.50 AUD
• 3kg–4kg: $28.00 AUD
• 4kg–5kg: $32.50 AUD
USA & Canada:
• 0kg–1kg: $24.00 AUD
• 1kg–2kg: $39.00 AUD
• 2kg–3kg: $56.00 AUD
• 3kg–4kg: $64.00 AUD
• 4kg–5kg: $72.00 AUD
Japan & Singapore:
• 0kg–1kg: $23.00 AUD
• 1kg–2kg: $39.00 AUD
• 2kg–3kg: $52.50 AUD
• 3kg–4kg: $60.00 AUD
• 4kg–5kg: $67.50 AUD
Delivery costs are based on order weight and will be clearly displayed at checkout.
All orders are sent via Australia Post using a tracked service. Tracking details will be provided once your order has been shipped.
Stay tuned as we add more countries to our list!
Order tracking
To track your order, simply enter your order tracking number on the Australia Post Tracking Tool or AusPost tracking app. We’ll email you your tracking number as soon as your order has been packed and is ready to be picked up by our courier.
If you don’t already have an Australia Post account, you might like to sign up or download the AusPost app.
Both are free and allow you to use these handy tools, such as:
- Order tracking
- Estimated delivery dates
- Request to have eligible parcels left in a safe location if you’re not home
- Redirect a parcel to a Post Office, Parcel Locker, PO Box or new street address
Download the app here, and enable notifications to receive delivery updates.
Worldwide delivery
We’re currently unable to send parcels to international destinations. Don’t worry, it’s not for good and we’ll be sending orders internationally as soon as we can.
Make sure to follow us on social media and subscribe to our emails to stay updated every step of the way.