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Our Handwritten Notes

A handwritten note in every boxA handwritten note in every box

It all Started with a Note......

In November 2014 Flora & Fauna launched and we received a few orders, not many, really, and most from family and friends. 

However, from day one and order number one we've written a note in every order. Being an online store we often don't get to say hello so this is our way of saying hi and brightening your day and making your parcel special. 

We've now written over 700,000 notes - even at the start of Covid in March 2020 and a huge backlog of orders we made sure we kept writing the note. If ever there was a time when everyone needed some extra joy it was then.

"My favourite thing about ordering from here is the handwritten & personalised, short message on the inside of the box!"

The Journey of Our Notes

Our first notes were written on a little card in the box and then in 2017 we moved to minimal packaging so started writing our notes on the inside lid of the box.

Same note, same joy, just less waste. 

If you select 'premium shipping' at checkout then you do get a note on a card and this is great if you're sending a gift. 

"My heartfelt thanks to all of your love notes on my deliveries. Love you all"

A handwritten note in every boxA handwritten note in every box
A handwritten note in every boxA handwritten note in every box

Snakes, Poems, Jokes & more......

Our team are free to write what notes they like and over the years we've had poems, jokes, drawings, and even notes in other languages - one was in Japanese (the order was going to Japan). 

Back in 2016, we had a request for a snake so the lucky customer got two attempts - one was more like a worm. 

We love writing our notes and hope you do too. 

Top Sustainable Retailer | Flora & FaunaTop Sustainable Retailer | Flora & Fauna
Telstra Business Award Winner | Flora & FaunaTelstra Business Award Winner | Flora & Fauna
Responsible Retailer of the Year | Flora & FaunaResponsible Retailer of the Year | Flora & Fauna
Best Small Retailer | Flora & FaunaBest Small Retailer | Flora & Fauna
No. 1 Person in Ecommerce | Flora & FaunaNo. 1 Person in Ecommerce | Flora & Fauna
Best Online Retailer | Flora & FaunaBest Online Retailer | Flora & Fauna

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