Delivery information

We aim to dispatch all orders from our Brookvale, Sydney warehouse within 1-2 working days. We offer two shipping options in Australia with Australia Post.

Parcel Post Delivery - FREE for orders over $75 AUD (and $8.95 for orders under $75 AUD).

With the following targeted shipping times, plus 1-2 days for dispatch.

  • Sydney Metro: 1-2 business days
  • Melbourne, Brisbane, Adelaide, Canberra: 2-4 business days
  • Other NSW, VIC, ACT & QLD towns: 3-5 business days
  • SA, WA, TAS and NT major towns: 4-8 business days
  • Regional and remote areas: 6-10 business days

Express Post Parcel Delivery - targeted delivery of 1-5 business days.

  • $9.95 for orders over $150 AUD
  • $14.95 for orders under $150 AUD

Please allow an additional 1-2 days for your goodies to be lovingly packed.

To find Aus Post estimated shipping times to your area, use Australia Post delivery time calculator and simply enter our post code (Brookvale 2100) and yours.

Please note that shipping fee and gift vouchers cost do not count towards the $75 threshold for free delivery.

Order dispatch times

We send orders out Monday - Friday, but are closed on all New South Wales public holidays.

As soon as your order has been packed, we will email you with your parcel’s tracking number to track with Australia Post.

Delivered in eco-friendly packaging

Your Flora & Fauna goodies are delivered to you in our eco-friendly, 100% recyclable cardboard boxes. 

Christmas delivery

To give your parcels the best chance of arriving before Christmas, please place your order by the dates below.

Australia Post – Parcel Post

To have your parcel delivered with Aus Post Parcel Post Standard Delivery in Urban areas in time for Christmas.

Please allow extra days for delivery in rural and remote areas.

  • 15th December for NT
  • 17th December for WA
  • 18th December for ACT, VIC, QLD, SA
  • 19th December for NSW

Australia Post – Express Post

  • 18th December for NT, TAS, WA
  • 19th December for SA
  • 22nd December for NSW, ACT, VIC, QLD

International Standard

  • 1st December for Asia
  • 5th December for NZ
  • 9th December for Canada
  • 10th December for UK and Europe
  • 28th November for the rest of the world

Australia Post experiences very high volumes during November–December, so we recommend ordering early wherever possible. Parcels sent after the cut-off dates will still be delivered as quickly as possible, but may arrive after Christmas.

Worldwide delivery

Now offering international shipping to selected countries! 🌍

We’re excited to introduce tracked international delivery to the following countries:

  • New Zealand
  • USA & Canada
  • Asia - China, Hong Kong, India, Indonesia, Japan, Korea (Republic of), Malaysia, Singapore, Taiwan, Thailand, Vietnam
  • Pacific - Cook Islands, Fiji, French Polynesia, New Caledonia, Philippines, Samoa, Tonga
  • UK & Ireland
  • Europe 1 - France, Germany, Italy, Monaco, Netherlands, Norway, Spain, Sweden, Switzerland, Turkey, Ukraine
  • Europe 2 - Austria, Czech Republic, Denmark, Finland, Greece, Hungary
  • Rest of world - United Arab Emirates, South Africa

Estimated delivery times (plus 1-2 days for dispatch):

  • New Zealand: 4-8 business days
  • USA & Canada: 5-10 business days
  • Asia: 4-8 business days

Delivery costs are based on order weight and will be clearly displayed at checkout.

All orders are sent via Australia Post using a tracked service. Tracking details will be provided once your order has been shipped.

Stay tuned as we add more countries to our list!

Order tracking

To track your order, simply enter your order tracking number on the Australia Post Tracking Tool or AusPost tracking app. We’ll email you your tracking number as soon as your order has been packed and is ready to be picked up by our courier. 

If you don’t already have an Australia Post account, you might like to sign up or download the AusPost app.

Both are free and allow you to use these handy tools, such as: 

  • Order tracking 
  • Estimated delivery dates 
  • Request to have eligible parcels left in a safe location if you’re not home 
  • Redirect a parcel to a Post Office, Parcel Locker, PO Box or new street address 

Download the app here, and enable notifications to receive delivery updates.

Climate Contribution at Checkout

Every delivery has an environmental footprint, so we’re taking a small but meaningful step. For orders delivered within Australia, you’ll now see an estimate of your delivery emissions at checkout, calculated using the GLEC Framework.

Flora & Fauna makes a climate contribution on every Australian order, and if you’d like to join in, you’ll have the option to add your own matching contribution too.

The estimate depends on the weight of your order, the distance it travels, and the shipping method you choose.

Express deliveries usually carry a higher footprint because they often involve air freight, which is more emissions-intensive than road or rail. If timing allows, choosing Standard is generally the lighter option for the planet.

Together, these contributions support the Sunnyside Project in Western Australia. Sunnyside protects 560 hectares of eucalypt plantation from being cleared or harvested, transitioning it into a permanent, biodiverse forest as part of the Gondwana Link corridor.

This landscape is home to more than 300 native plant species (13 of them conservation priorities) and threatened wildlife such as Gilbert’s Potoroo, Western Ground Parrot, Quokka, and Carnaby’s Cockatoo.

Delivery costs