Flora & Fauna Rewards

Flora & Fauna has a fantastic loyalty programme called Flora & Fauna Rewards. You earn points as you shop so that you can redeem them off future purchases and we make it as easy as possible. So how can you sign up and how does it work?


How do I join the Flora & Fauna Rewards?

Customers with accounts are automatically enrolled. If you do not have an account, you can create one when you purchase or at any time. You are then part of F&F Rewards and can start earning points. Note if you have a wholesale account you are not eligible to earn points.


How do I earn points?

You will earn 1 point for each AU $1.00 spent in our store after you have enrolled into our Loyalty Program. Points will not be given for past purchases.  You will see your points and vouchers in your account and at checkout of the page (Note: you must log in to view your points). You will not earn points on gift certificates, shipping or discounts. Points will be subtracted when an order is cancelled, declined, or refunded.


What kind of rewards can I redeem with points?

Rewards are redeemable immediately so you don't have to wait to use your points. 20 points is equivalent to AU $1.00. You will see your rewards earned in your account and at checkout (as long as you are logged in). 


How do I redeem rewards?

First, you need to be signed in to your store account. Rewards can be redeemed at checkout against your purchases. Simply select the voucher as a payment method.