UPDATE: Unfortunately we've had to temporarily suspend 'Click & Collect' as a shipping option while we navigate these incredibly uncertain times. If you've already placed your order; it will be at our warehouse available for you but we are not allowing any further 'Click & Collect' orders to be placed. Standard and Express Shipping is still available so you can still get your goodies, but we're trying to maintain social distancing for the safety of our team and you.
Did you know we offer click & collect as a delivery option? So if you would like to pick up your item from our warehouse in North Rocks, NSW, you are very welcome to do that and we'd love to say hello.
When you enter your postcode at checkout, if you are in a Sydney suburb, it will appear as an option. Click & Collect is free and you can come and meet the wonderful team. Please don't select Click & Collect if you don't intend on picking your parcel up, it will sit here gathering dust. If you decide you would prefer to have it shipped, call us and we can take payment for delivery over the phone.
Once you've placed your order you will receive a notification when it is ready to pick up, usually the same or next business day. If it is urgent let us know, by email or call us, and we can prioritise that for you.
Our opening hours are:
- Monday to Thursday 7.30am to 5.30pm
- Friday 7.30am to 4pm
- Saturday 9am to 3pm
The address for click and collect pick up is...
Flora & Fauna
Unit 4, 25 Loyalty Road
Please drive through the gates and to the end of the drive (it's a long drive). Go past Graphic Art Mart. We are at the end on the right near the water tank. One of our team will be around to say hello.